A 14-day cancellation right is granted in accordance with. Consumer agreement law on mail order to private. However, not on services, groceries and goods that have to be specially adapted to you eg. fabric, leather straps or cut laces, straps, chains, laces.
When the item is returned and the right of withdrawal is exercised, this can only happen if the item is returned in the same condition and quantity as when the customer received it.
Postage and any fees are not reimbursed.
After we have received the item return and checked that it meets the conditions for the right of withdrawal to be exercised.
You must notify us within 30 days of receipt that you wish to cancel your purchase. 14 days if you want money back, otherwise a credit is issued, valid for 3 years.
We do not receive parcels sent by mail. collection or pickup. Please note our opening hours.
If you advertise within two months after the defect is discovered, the complaint will always be timely.
If the complaint is justified, we will of course reimburse your (reasonable) shipping costs.